PRIVACY NOTICE

Your information,
handled with care.

This notice explains what we collect when you browse the website or send a property enquiry, why we use it and the choices available to you.

1. Who is responsible

Hexa Home Realty operates this website and is responsible for the personal information described in this notice. Our office is in the United Arab Emirates.

2. Information we collect

We collect information you choose to provide, including your name, telephone number, email address, preferred language, contact method, budget, location and property preferences. An enquiry may also include the property, project, advisor or page that prompted it.

For security and service operation, we may process IP address, browser and device information, referral page, campaign parameters, request timestamps and essential session or security-cookie data.

3. Why we use it

We use personal information to respond to enquiries, prepare relevant property options, arrange requested communication, operate and secure the website, prevent duplicate or abusive submissions, maintain business records and understand how our services are used. Where required, marketing communication will depend on your consent and you may withdraw it at any time.

4. Who may receive it

Information may be available to authorized Hexa team members and to service providers supporting hosting, databases, email, communications, analytics or security. It may also be shared where you ask us to coordinate with a developer, property owner or relevant transaction party, or where disclosure is required by law. We do not sell personal information.

5. International processing

Some technology or communication providers may process information outside the UAE. Where applicable, we use contractual, technical or organizational measures intended to protect information during that processing.

6. Retention and security

We keep information only while it is reasonably needed for the enquiry, our business records, fraud prevention, dispute handling or legal obligations. We use access controls and appropriate technical and organizational safeguards, but no internet service can promise absolute security.

7. Your choices and rights

Subject to applicable law, you may ask for access to your information, correction of inaccurate details, deletion, restriction or objection to certain processing, transfer where applicable, or withdrawal of consent. We may need to verify your identity before acting on a request and may retain information where the law permits or requires it.

8. Third-party links and children

External property, developer and authority websites have their own privacy practices. This website is intended for adults making property decisions and is not directed to children.

9. Contact and updates

For a privacy request, use our contact form. We may update this notice when our services or legal obligations change.

Contact us

Effective date: 8 September 2026.